LEAN
The management of ideas is, in many companies, a huge untapped or poorly underutilized resource. Yet, ideas are the
prime source of improvement and innovation. Moreover, good idea management brings with it a change in the culture of
an organization, leading to new levels of co-operation and mutual respect. Without effective idea management, a Lean
programme will founder. This book is based on several years of hands-on and case study research. It brings together the
best current thinking on idea management. Throughout the book, the management of ideas is interlinked with Lean
thinking on flow, continuous improvement, surfacing issues, and problem solving.
This book extends the ideas presented in the authors' 1990 book, The Machine that Changed the World. The approach,
called lean thinking, begins with the customer, defines value, develops a value-stream of activities for a specific product,
and makes the value-stream flow smoothly with the pull of the customer. Part II of the book provides an action plan to
make these ideas a reality. The plan is based on experiences in 50 "lean" companies. Examples are included of
applications at small and large organizations. Part III extends these ideas to the entire organization including the design
of new products.