Psychology
"Knowledge of Psychology helps us to understand people, how they interact with each
other and with a system.
It helps us to predict how people will react to a specific change, why they resist change,
and how to overcome this resistance. People are different from one another; they have
different preferences, aspirations, motivations, and learning styles. Most changes that
are aimed at improvement will have to recognize these differences and account for
them."
~ Langley, G., Nolan, K., Nolan, T., Norman C., Provost, L. 1996. The Improvement
Guide: A Practical Approach to Enhancing Organizational Performance.
San Francisco: Jossey-Bass Publishers.
other and with a system.
It helps us to predict how people will react to a specific change, why they resist change,
and how to overcome this resistance. People are different from one another; they have
different preferences, aspirations, motivations, and learning styles. Most changes that
are aimed at improvement will have to recognize these differences and account for
them."
~ Langley, G., Nolan, K., Nolan, T., Norman C., Provost, L. 1996. The Improvement
Guide: A Practical Approach to Enhancing Organizational Performance.
San Francisco: Jossey-Bass Publishers.
The SDI (above) is the flagship inventory of a suite of tools based
on Relationship Awareness — a flexible and reliable learning model
for accurately understanding the motivation behind behavior.
on Relationship Awareness — a flexible and reliable learning model
for accurately understanding the motivation behind behavior.