Southwest Quality Network
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Mission
The Southwest Quality Network exists to facilitate communication and learning between people who are focused on making quality a
business strategy.
The Southwest Quality Network exists to facilitate communication and learning between people who are focused on making quality a
business strategy.
Operating Principles
Deming’s System of Profound Knowledge (theories of variation, systems, knowledge and psychology) guides Network members in
studying, creating, and integrating knowledge for improvement.
The Network is open to all types of organizations, including industry, healthcare, government and education institutions and non-profits.
The use of methods and materials from Associates in Process Improvement (API) will be the focus of the Network, but this does not
preclude the use of outside speakers and innovative concepts.
Deming’s System of Profound Knowledge (theories of variation, systems, knowledge and psychology) guides Network members in
studying, creating, and integrating knowledge for improvement.
The Network is open to all types of organizations, including industry, healthcare, government and education institutions and non-profits.
The use of methods and materials from Associates in Process Improvement (API) will be the focus of the Network, but this does not
preclude the use of outside speakers and innovative concepts.
Learn from Each Other
Everyone here has substantial knowledge of the topics being discussed. Your participation will contribute greatly to the value of this
Network. Everybody learns, everybody teaches.
SWQN creates a learning environment. Members are expected to contribute to learning and should:
We must be able to examine our thinking, strategies and methods. A spirit of inquiry and reflection should be part of our communication.
Share Successes, Obstacles and Failures
Improvement requires great effort. The journey is filled with learning from success and failure. Failure is a natural part of making
improvements. Describe the journey and help others learn from the roadblock, failure and successes.
No sales pitches. Just the journey and the results.
Create Networks of Communication
Get to know each other. Gaining information and help from people actually causing quality to become a business strategy can be a great
resource for your own organization.
The purpose of this Network is not to grow as an organization, but to learn from all sections of society.
Everyone here has substantial knowledge of the topics being discussed. Your participation will contribute greatly to the value of this
Network. Everybody learns, everybody teaches.
SWQN creates a learning environment. Members are expected to contribute to learning and should:
- Advocate their ideas, approaches, and personal learning experiences.
- Provide data, information, or theory to support their ideas.
- Explain why their data, information or theories support their advocated idea.
- Invite inquiry from fellow SWQN collaborators about the quality of their advocacy, data, and explanations.
We must be able to examine our thinking, strategies and methods. A spirit of inquiry and reflection should be part of our communication.
Share Successes, Obstacles and Failures
Improvement requires great effort. The journey is filled with learning from success and failure. Failure is a natural part of making
improvements. Describe the journey and help others learn from the roadblock, failure and successes.
No sales pitches. Just the journey and the results.
Create Networks of Communication
Get to know each other. Gaining information and help from people actually causing quality to become a business strategy can be a great
resource for your own organization.
The purpose of this Network is not to grow as an organization, but to learn from all sections of society.
“The result of long-term relationships is better and better quality, and lower and lower costs.”
~ W. Edwards Deming
~ W. Edwards Deming
October 2009
More than 30 people participated in last week's SWQN Conference at the Lakeway Spa and Resort. For the first time, the conference was
streamed over the web using Go-To-Meeting which allowed several persons to participate remotely. Look for more webcasts in the future.
All of the agenda items were accomplished and the webcasts have been added to the SWQN 2009 Presentations web site. Access to the
site is included in the cost of those who participated in the 2009 conference. All others are welcome to subscribe on an annual basis
which allows access during that period to all webinars; the 2009 SWQN presentations, handouts, access to the speaker forum for
questions and learning; as well as access to the SWQN General Forum. The annual subscription is $50.
streamed over the web using Go-To-Meeting which allowed several persons to participate remotely. Look for more webcasts in the future.
All of the agenda items were accomplished and the webcasts have been added to the SWQN 2009 Presentations web site. Access to the
site is included in the cost of those who participated in the 2009 conference. All others are welcome to subscribe on an annual basis
which allows access during that period to all webinars; the 2009 SWQN presentations, handouts, access to the speaker forum for
questions and learning; as well as access to the SWQN General Forum. The annual subscription is $50.
Southwest Quality Network - Everybody learns...everybody teaches.