9:00
  Maccoby Workshop – Being a Better Change Agent
Dr. Michael Maccoby
12:00
  Lunch
 
4:00
  SDI Comparison
 
5:30
  Networking and Dinner
 
Austin, Texas
October 27-28, 2009
Monday, October 26, 2009 – Pre Conference Workshop – Dr. Michael Maccoby
Tuesday, October 27, 2009 – First Day
7:30
 
Continental Breakfast
 
8:00
  Summary of Day One and Overview of Day Two
 
8:15
 
Using Role Descriptions to Drive Improvement in Jönköping Distribution
Göran Henriks
Gunnel Svedeskog-Karlsson
9:00
 
BREAK
 
9:15
  Using the Systems View to Spread a Successful Business Model
Louie Paynter
10:00
  BREAK
 
10:15
  Improving a Complex System using the Model for Improvement – Care Oregon
Sarah Wachs
11:00
 
BREAK
 
11:15
  Using Dashboards with the Theory of Variation
David Wayne
12:00
  Lunch
 
1:00
  Integrating the Systems View and Science of Improvement with Lean Principles,
Methods and Tools
Andy Brophy
Jane Norman
2:00
 
BREAK
 
2:15
  Learning – Unique Relationship between Research & Quality Improvement in  
Healthcare
Lloyd Provost
3:00
  2010 Plans and Summary
Cliff Norman
3:30
  Adjourn
 
7:30
 
Continental Breakfast and Registration
 
8:30
  Welcome to SWQN 20th Annual Workshop
Cliff Norman
8:45
 
Evolution of the Science of Improvement
Ron Moen
Cliff Norman
9:30
 
BREAK
 
9:45
  Strategic Motivation – Linking Individual Motivation to Performance Improvement
Tim Scudder
10:30
  BREAK
 
10:45
 
Using the Systems View in Care Transitions with Dialysis Clinics
Dr. Jerry Jackson
11:30
  Lunch
 
12:30
  Integrating QBS Principles into the Organization - Care Oregon
Yedda Trawick
1:15
  BREAK
 
1:30
  Using the Helicopter and Science of Improvement to Teach Planned Experiments
Bruce Boles
3:00
 
BREAK
 
3:15
  Using the Science of Improvement and Deming Principles to Understand the
Current Economic Recession
Workshop Leader
Ron Moen
4:00
 
BREAK
 
4:15
  Using Graphical Methods to help in the Understanding of Climate Change
Jim Imboden
5:00
  Announcements and Dinner Details
 
6:30
  Dinner & Cruise on Lake Travis
 
Wednesday, October 28, 2009
SOUTHWEST QUALITY NETWORK – AGENDA
Applying the Science of Improvement