History
In 2001, Jane Norman started Profound Knowledge Products, Inc. (PKP, Inc.). PKP, Inc. works in partnership with API (Associates in Process
Improvement) to provide products and services that support and supplement API published material. PKP, Inc. acts as a catalyst to refer
potential clients to API products and services.
PKP, Inc. collaborates with API (Associates in Process Improvement) to provide support services and products developed from, or in
cooperation with, API published works.
Quality as a Business Strategy© was developed by Associates in Process Improvement (API) for people who want to make improvements, or
more specifically, those who realize that making effective changes in how organizations are run is a matter of survival.
Since 1990, Jane Norman has had first hand executive leadership experience utilizing QBS and the API Improvement Model to direct strategic
and improvement efforts within two corporations.
As a practitioner of these methods, she has learned first hand the importance and usefulness of these methodologies.
In 2001, Jane Norman started Profound Knowledge Products, Inc. (PKP, Inc.). PKP, Inc. works in partnership with API (Associates in Process
Improvement) to provide products and services that support and supplement API published material. PKP, Inc. acts as a catalyst to refer
potential clients to API products and services.
PKP, Inc. collaborates with API (Associates in Process Improvement) to provide support services and products developed from, or in
cooperation with, API published works.
Quality as a Business Strategy© was developed by Associates in Process Improvement (API) for people who want to make improvements, or
more specifically, those who realize that making effective changes in how organizations are run is a matter of survival.
Since 1990, Jane Norman has had first hand executive leadership experience utilizing QBS and the API Improvement Model to direct strategic
and improvement efforts within two corporations.
As a practitioner of these methods, she has learned first hand the importance and usefulness of these methodologies.
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"A system must have an aim. Without an aim, there is no system. The aim of the system must be clear to everyone in the system.
The aim must include plans for the future. The aim is a value judgment."
~ W. Edwards Deming
The aim must include plans for the future. The aim is a value judgment."
~ W. Edwards Deming
