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The Science of Improvement
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The Science of Improvement

The term science in the phrase "the science of improvement" means knowledge of general truths or the operation of general laws,
especially that obtained and tested through the scientific method.  

Obviously, to create improvement you need knowledge relevant to the particular problem at hand.  This may be knowledge of
medicine, law, engineering, finance or simply of how things are currently done
.  
The science of improvement is concerned with how knowledge of specific subject matter is applied in diverse situations.  

How are improvements made in hospitals, grocery stores, manufacturing plants, insurance companies, churches or in communities?

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If you can't describe what you are doing as a process, you don't know what you're doing.”
~ W. Edwards Deming