Links
Associates in Process Improvement (API):

API develops methods, works with leaders and teams,
and provides education and training to help
organizations improve their products and services and to
build their capability for ongoing improvement.
Strength Deployment Inventory (SDI):

The SDI has been used to help individuals and
organizations for over 30 years. Major companies such
as Apple, Boeing, Washington Mutual, and Procter &
Gamble have used the SDI to remain competitive.
Institute for Healthcare Improvement  (IHI)

The Institute for Healthcare Improvement (IHI) is an
independent not-for-profit organization helping to lead the
improvement of health care throughout the world.

Improvement Advisor Professional Development Program
The W. Edwards Deming Institute®:

The aim of the Institute is to foster understanding of The
Deming System of Profound Knowledge™ to advance
commerce, prosperity and peace.
“We must understand variation.” ~ W. Edwards Deming
Process Improvement Products

Software for quality improvement training and
applications. Control chart forms and templates.
Corporate Creativity Associates

Corporate Creativity Associates provides training and
facilitation to help organizations effectively leverage their
collective intelligence, knowledge, and experience.
The Virginia Mason Production System: So Much Waste,
So Little Time

Marnee Iseman, shares how Lean principles can
advance health care quality and efficiency.
Harvard Business School WORKING KNOWLEDGE

A first look at faculty research. A good source of
contemporary topics.
Management Wisdom

As collaborators with the late W. Edwards Deming and
Dr. Russell L. Ackoff, we are pleased to keep the video
rendering of their revolutionary contributions to
management philosophy available to people around the
world. This material is timeless.  It is the foundation for
the steadily developing new worldview of:  

  • Systems thinking
  • Management for continual improvement of
    processes and systems
  • Commitment to development of people, which
    enables organizations, teams, and individuals to
    become greater than the sum of their parts and
    improve the quality of life for more and more
    people.
The Maccoby Group                         The Leaders We Need

Michael Maccoby, PhD, is a globally recognized expert on
leadership who for 35 years has advised leaders in
businesses, governments, unions and universities.
The Institute for Strategy and Competitiveness

The Institute for Strategy and Competitiveness, led by
Michael E. Porter, Bishop William Lawrence University
Professor, studies competition and its implications for
company strategy; the competitiveness of nations,
regions and cities; and solutions to social problems.
Deming Electronic Network

The DEN web site and companion discussion list were
created in 1994 as a focal point for sharing resources,
discussions, learning, and research on the Deming
Philosophy. We currently have more than 1,000 papers,
essays, files, and programs; as well as more than 1
million archived discussion list messages freely
accessible in this web site.
The Mary Parker Follett Network

Unity, not uniformity, must be our aim. - MPF

The Mary Parker Follett Network fosters the exchange of
information about, and ideas inspired by, Mary P. Follett.
Mary Parker Follett Foundation

The Mary Parker Follett Foundation was established in
order to meet a critical need in our time: the need for
people of all societies and of all means to be able to
actively participate in the evolution of their selves, their
lives, and their world. In a time of complexity, change, and
conflict, it is essential that the individual and the
community together learn what they mean to each other.
It is equally essential that difference become recognized
as the source of relationship and of creation. The
Foundation is dedicated to fostering core competencies
for the 21st century that will allow individuals and
communities to flourish in their present and to ensure the
same opportunity for future generations.
PQ Systems

For more than 25 years, PQ Systems has provided the
simplest solutions to apply practical statistics to improve
quality. Our quality improvement software and services
help people in manufacturing, service, healthcare, and
education apply statistical process control (SPC),
measurement systems analysis (MSA), problem-solving
tools, and gage calibration management to their
organizations.
Mary Parker Follett Quotes
[Deming Library DVDs]
Train the Trainer

We help trainers design and facilitate workshops that
stick and have a positive impact upon the performance
of their organisation.

Register and receive free practical training tips every
2-weeks.
Eating Soup with a Fork Don Berwick Forum Speech

IHI is pleased to offer 19th National Forum keynote
address by Donald M. Berwick, MD, MPP, as an On
Demand presentation at no charge. In this December
2007 keynote speech, typically one of the most
anticipated and energizing events at the National
Forum, Don Berwick examines the role of evidence and
the importance of context in promoting improvement.
The way ahead, he says, requires both.
Honoring Homer Sarasohn

"A leader's main obligation is to secure the faith and
respect of those under him. The leader must himself
be the finest example of what he would like to see in
his followers."  —Homer Sarasohn, 1948
Lean 2 Innovative Thinking

Lean 2 Innovative Thinking offers clients hands-on
practical facilitation in improving the performance of their
organisation. We use the Lean Philosophy in tandem
with the Creativity  and Innovation fields as the primary
catalysts for  performance improvement.
Curious Cat

Curious Cat Management Improvement Blog: Deming,
lean thinking, innovation, customer focus, continual
improvement, six sigma.
TED: Ideas Worth Spreading

TED is a nonprofit devoted to Ideas Worth Spreading. It
started out (in 1984) as a conference bringing together
people from three worlds: Technology, Entertainment,
Design. Since then its scope has become ever broader.

Michael Shermer: The pattern behind self-deception
KHANACADEMY

Watch. Practice. Learn almost anything for free.
With a library of over 2,400 videos covering everything
from arithmetic to physics, finance, and history and 150
practice exercises, we're on a mission to help you learn
what you want, when you want, at your own pace.
Lowering Costs and Improving Quality Through Total
Hospital Efficiency

Click here for Webinar

"Informative one-hour webinar, nice mention to system
aim and lean" ~ Andy Brophy
Dr. Deming - The 5 Deadly Diseases 1984

In 1984 Dr. Deming foresaw the current economic
crisis and the cause. Take a look at this video and you
will learn of the "5 Deadly Diseases" that are at the
heart of the problem.

Dr. Deming said, "A Transformation must take place in
American industry or it will continue on the decline until
the style of American management changes...and they
don't know what to do. 98% don't know there is a
problem or there is anything they can do."