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Over time, we have come across some sites and information that we would like to share with you in an attempt to spread the knowledge and to satisfy your curiosity about all things related to improvement. The links are in no particular order, so simply explore. Enjoy!


People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning. ~ W. Edwards Deming (1900 - 1993)



Associates in Process Improvement

API develops methods, works with leaders and teams, and provides education and training to help
organizations improve their products and services and to build their capability for ongoing improvement.


The W. Edwards Deming Institute®


The aim of the Institute is to foster understanding of The Deming System of Profound Knowledge™ to advance commerce, prosperity and peace.


Strength Deployment Inventory (SDI)


The SDI has been used to help individuals and organizations for over 30 years. Major companies such
as Apple, Boeing, Washington Mutual, and Procter & Gamble have used the SDI to remain competitive.


Institute for Healthcare Improvement (IHI)


The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization helping to lead the improvement of health care throughout the world.


Improvement Advisor Professional Development Program


The Virginia Mason Production System: So Much Waste, So Little Time


Marnee Iseman, shares how Lean principles can advance health care quality and efficiency.


Mary Parker Follett Network


The Mary Parker Follett Network fosters the exchange of information about, and ideas inspired by, Mary P. Follett.


Mary Parker Follett Quotes


Train the Trainer


We help trainers design and facilitate workshops that stick and have a positive impact upon the performance of their organisation. Register and receive free practical training tips every 2-weeks.



Honoring Homer Sarasohn


"A leader's main obligation is to secure the faith and respect of those under him. The leader must himself
be the finest example of what he would like to see in his followers."  —Homer Sarasohn, 1948



Curious Cat


Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.



The Science of Improvement


Cliff Norman's Blog




TED: Ideas Worth Spreading


TED is a nonprofit devoted to Ideas Worth Spreading. It started out (in 1984) as a conference bringing together
people from three worlds: Technology, Entertainment, Design. Since then its scope has become ever broader.



Michael Shermer: The pattern behind self-deception


"Michael Shermer says the human tendency to believe strange things — from alien abductions to dowsing rods — boils down to two of the brain's most basic, hard-wired survival skills. He explains what they are, and how they get us into trouble."



Ron Moen


Ronald D. Moen is a statistician, consultant, and teacher to industry, government, healthcare, and education.


This is a nice short presentation made by Ron Moen at the Deming Institute. Ron shows actual letters from Deming that were used to write the article on the Evolution of PDSA. In addition, he discusses how the Planned Experimentation book was developed.



The Maccoby Group


Michael Maccoby, PhD, is a globally recognized expert on leadership who for 35 years has advised leaders in businesses, governments, unions and universities. Click HERE for his CV.


Institute For Strategy & Competitiveness


The Institute for Strategy and Competitiveness, led by Michael E. Porter, Bishop William Lawrence UniversityProfessor, studies competition and its implications for company strategy; the competitiveness of nations,regions and cities; and solutions to social problems.


Harvard Business School WORKING KNOWLEDGE


A first look at faculty research. A good source of contemporary topics.


PQ Systems


For more than 25 years, PQ Systems has provided the simplest solutions to apply practical statistics to improve
quality. Our quality improvement software and services help people in manufacturing, service, healthcare, and
education apply statistical process control (SPC), measurement systems analysis (MSA), problem-solving tools, and gage calibration management to their organizations.


Eating Soup with a Fork Don Berwick Forum Speech


IHI is pleased to offer 19th National Forum keynote address by Donald M. Berwick, MD, MPP, as an On Demand presentation at no charge. In this December 2007 keynote speech, typically one of the most anticipated and energizing events at the National Forum, Don Berwick examines the role of evidence and the importance of context in promoting improvement. The way ahead, he says, requires both.




Watch. Practice. Learn almost anything for free. With a library of over 2,400 videos covering everything from arithmetic to physics, finance, and history and 150 practice exercises, we're on a mission to help you learn what you want, when you want, at your own pace.


Dr. Deming - The 5 Deadly Diseases 1984


In 1984 Dr. Deming foresaw the current economic crisis and the cause. Take a look at this video and you will learn of the "5 Deadly Diseases" that are at the heart of the problem.


Dr. Deming said, "A Transformation must take place in American industry or it will continue on the decline until the style of American management changes...and they don't know what to do. 98% don't know there is a problem or there is anything they can do."


Batavia Plant


"Lost to history is the experience of Ford with the Batavia Plant where they were making exactly the same transmission as Mazda. This provides a real life example of the difference focusing on meeting specification versus manufacturing to target (Taguchi's idea). ~ Cliff Norman


Don Berwick - Yale Medical School Graduation Address


New Haven, Connecticut: May 24, 2010


Seeing Complexity - Visualizing Complex Data


A short visual history of charts and graphs



Deming, The Man

This video is an introduction to Dr. Deming


Steve Jobs

He pioneered a series of revolutionary technologies, including the iPhone and iPad.

Vision of the World...


On Failure...

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